Versand

Shipping & Delivery Policy

Last updated: July 10, 2026

1. Digital Delivery — No Physical Shipment

All products sold by Prime Health are digital products delivered electronically. Nothing is shipped physically, so no shipping address, carrier, or tracking number is required, and no package will arrive at your door.

2. Delivery Times

Access is delivered immediately after payment confirmation, in most cases within a few minutes. If your payment requires manual review by our payment provider, delivery may take up to 24 hours. You will receive an email at the address provided at checkout containing your access and/or download link.

3. Delivery Costs

There are no shipping or delivery charges. The price shown at checkout is the full price of your digital product.

4. How to Access Your Purchase

Your product is delivered by email and/or through a download link shown on the order confirmation page. To open the files you need a device able to read standard formats such as PDF, as described on the product page. We recommend downloading and saving your files as soon as you receive them.

5. Taxes

For consumers in the United Kingdom and the European Union, VAT is included in the price and collected at checkout where we are required to do so. Because no physical goods cross a border, no customs fees or import duties apply to your order.

6. If You Do Not Receive Your Product

If your access email does not arrive within 24 hours, please first check your spam, promotions, and junk folders, and confirm that the email address entered at checkout is correct. If you still cannot find it, contact us at contact@slushi-amazing.shop with your order number and we will resend your access at no cost.

7. Technical Problems and Expired Links

If a download link does not work, expires, or the file is corrupted or incomplete, contact us at contact@slushi-amazing.shop. We will issue a new link or send the files directly. We do not charge for reissuing access to a product you have already purchased.

8. Incorrect Email Address

Please make sure your email address is correct before completing your order, as this is how your product is delivered. If you notice an error, contact us immediately at contact@slushi-amazing.shop and we will resend your access to the correct address.

9. Delivery Failures Outside Our Control

Delivery can occasionally be delayed by email server issues, spam filters, or a full mailbox on your side. Where delivery fails for any reason, we remain responsible for ensuring you receive the product you paid for: contact us and we will deliver it by an alternative method or, if we are unable to do so, issue a full refund.

10. Contact

For any question about delivery, email us at contact@slushi-amazing.shop or write to 89-91 Narborough Road South, Leicester, LE3 2HD, United Kingdom.